About Us

Proudly Serving Businesses for

Years
10
Who we are

Empowering people, innovation and information.

Turnkey, business-critical solutions for the modern workplace. Bringing decades of proven experience, we help businesses simplify complexity with dependable systems and support.

Turnkey Office Solutions

We move far beyond the box. Our team deploys smart, end-to-end office systems that keep your environment running efficiently, securely, and reliably.

Award-Winning

Our products and the technology behind them consistently earn recognition from respected industry and consumer organisations.

Committed to Quality

We deliver a level of service and a guarantee that is unmatched in the industry.

OUR ETHOS

We empower organisations with personalised print, document, and connectivity solutions that remove friction from everyday work. By combining dependable technology with accountable support, we help clients optimise productivity, strengthen communication, and operate with confidence.

Vision

To be the most trusted partner in business-critical office technology, recognised for consistently high standards, responsive service, and long-term relationships that benefit our clients, our people, and our suppliers.

Mission

To deliver world-class office automation and connectivity solutions by: supplying and maintaining reliable, recognised technology across print and digital environments, providing a single-source, end-to-end offering that keeps modern organisations running efficiently, investing in expert service delivery through experienced technical teams and continuous skills development, applying decades of market knowledge to guide clients toward practical, cost-effective outcomes, and building trust through consistency, accountability, and measurable performance.

Our Values

1) Integrity
We act honestly, advise responsibly, and put long-term trust ahead of short-term gain.
2) Reliability
We deliver solutions that perform consistently, day after day.
3) Accountability
We take ownership of outcomes and resolve issues properly, not partially.
4) Service Excellence
We respond fast, communicate clearly, and support clients with professionalism and urgency.
5) Partnership
We build relationships, not transactions, and we succeed when our clients succeed.
6) Continuous Improvement
We keep refining our skills, systems, and standards to stay ahead of changing needs.
7) Faith
We operate with conviction and purpose, guided by faith-based principles that shape how we lead, serve, and treat people. We believe trust is earned through character, and that our work should reflect responsibility, stewardship, and respect.

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Our History

Milestones

2008

Critan Solutions was founded to supply businesses with printer consumables and stationery, building a reputation for reliable turnaround times and consistent customer support.

2009

Snowline Trading 608 (Pty) Ltd was registered and secured a Toshiba dealership, trading as Toshiba Kimberley. The business focused on Toshiba photocopiers and managed print solutions for offices and professional environments.

2013

The company expanded into communications infrastructure, introducing managed VoIP telephone systems and office switchboard solutions. At the same time, we added data services, including networking, fibre connectivity, and business internet solutions, enabling clients to consolidate voice and data under one trusted provider.

2022

We launched our own independent rentals company, created to support clients with flexible rental and financing options. This allowed businesses to access the right technology while managing cashflow and budgeting more effectively.

2024

We expanded into solar power solutions, helping clients reduce reliance on the grid and improve long-term energy stability with professionally designed solar systems.

2026

We restructured and rebranded into a group model, forming Critan Group with multiple subsidiaries, including Critan Technology. This marked a shift toward a broader, future-ready offering across print, communications, and energy.
As part of this evolution, we adopted a multi-brand, best-of-breed approach, remaining strongly Toshiba-focused while also offering selected models from other leading manufacturers to match each client’s needs. Our communications offering includes trusted brands such as Yealink and Cisco, and our solar solutions are built around Sunsynk.
Testimonials

What our happy customers have to say